Customer Service Specialist

1）Be  the  window  person  for  local  customer  to  process  daily  B2B  orders,  create  invoice  for orders and treat the customer’s requirements, deal with the potential discrepancies  

2）Collect customer’s production needs to consolidate the internal manufacturing scheduling and plan

3） Coordinate with sales team to ensure the payment collection 

4）Coordinate  with  internal  logistic  department  and  the  3rd  party  transportation  partner  to ensure the product shipment from China and warehouse storage related activities  5）Manage the France local warehouse activities

6）Manage the ship out of products to the clients and update tracking number with correct information, be responsible for customer Ｏn time delivery 

7）Work with teammates to improve the efficiency and accuracy of any processes implemented within the Logistics Department with creativity and resourcefulness 

8） Support local administration activities